Software Process Improvement
PROCESS MANAGEMENT
Are you being asked to change processes for faster product delivery? Are you confident that you have resources with the skills and knowledge to meet this objective? Have you been asked to provide a solution by implementing a packaged methodology? If you are dealing with any of these scenarios, without the appropriate skills and guidance, there is a risk that you will fall short of meeting these expectations. A structured approach for establishing processes will address process efficiency and product quality while balancing process rigor and flexibilty for your business or corporation.
Process Management enables your organization to achieve a competitive edge by providing the necessary infrastructure to plan, integrate, and maintain a set of standard processes. This infrastructure is comprised of a complete framework of process governance, process assets, roles, policies, training, and metrics.
Successful support of Process Management includes:
- A Process Governance Structure to ensure processes are effectively and efficiently managed.
- A set of standard organizational processes integrating industry best practice models, including the Capability Maturity Model Integrated (CMMI), to ensure and guarantee consistency of adoption.
- A Process Asset Library for easy accessibility to project teams.
- A Metrics Repository of project data to monitor and oversee the success towards goals.
- A focus on planning and executing organizational change to ensure resources understand and fullfill
the goals and expectations. - A Process Improvement function to maintain and support the necessary ongoing work.
- A Process Quality Assurance function to assess and monitor projects for process adoption and effectiveness.
- Process training to ensure resources have the necessary knowledge and tools to perform their jobs effectively.
Process Management benefits include:
- Decrease product costs and cycle time.
- Improved product quality.
- Improved confidence and reliability in operations due to leveraging industry best practices.
- Improved predictability for project delivery through consistent processes and historical data.
- Improved ability for managing scope and controlling changes to projects in a professional manner.
- Improved visibility and objective decision making on process issues and trends enabling effective and efficient practical process improvement.
- Increased team morale due to clear roles, expectations and confidence in skills.
- Improved customer confidence from project interactions and in IT staff's ability to deliver quality products.