Process Improvement Training Solutions
TRAINING DEVELOPMENT AND DELIVERY
Does your internal staff have the capacity, knowledge, and skill level to effectively develop and deliver process training? It takes time to develop good quality training materials with in-depth process knowledge and a specific skill set to deliver a quality training experience across a large audience. Our proven trainers can provide focus on the delivery of training and leverage their experience to deliver information in an effective way. Investing in an effective process training solution can significantly increase the rate of process adoption.
Training Development provides your organization or business with the capability to develop customized process training solutions that meet your specific needs.
Training Delivery provides your organization with the ability to deliver process training that communicates the important messages for process adoption including process value, role expectations, tools, and techniques used in the process. After class, mentoring may provide additional support to reinforce training.
Successful support of Training Development and Delivery includes:
- A strategy and timeline for delivery.
- A clear understanding of the objectives and scope of training to ensure the appropriate vehicles are selected and developed — communication with job aids, classroom and online learning.
- Identifying the appropriate audience set.
- A subject matter expert to provide content on a given process area.
- Internal involvement to provide input and review of materials and logistical support.
- Piloting the training solution to determine the effectiveness of the learning objectives.
- A consistent look and feel to send the appropriate messages and repeated themes.
- After class, mentoring to reinforce on-the-job process performance.
- Follow up to ensure that initial training needs are met — evaluations and sponsor satisfaction.
Training Development and Delivery benefits include:
- An on site training solution that customizes your needs and eliminates employee travel.
- Improved predictability for project delivery through consistent processes and training.
- Improved quality of work deliverables and end products.
- Increased team morale due to clear roles, expectations, and confidence in skills.
- Increased capacity to adopt new processes and technologies.
- A library of repeatable training material that delivers a consistent, direct, and to-the-point message.